This Privacy Policy describe the practices in which DeCraftsmen Company collect, use and disclose Personal Data collected from you. 

For the purpose of this Policy, “Personal Data” shall mean data, true or false, about an individual which can be identified from that data; or from that data and other information which an organization has or is likely to have access. Such Personal Data shall also refer to the data which is already in our possession or the data to be collected by us. 

It does not supersede nor replace any other consent that you may have previously provided to us, nor does it affect any right that we may have with the law in connection with the collection, use, disclosure and / or retention of your Personal Data. 

1 Personal Data Collected 

1.1 We may collect your Personal Data in various situations such as account / member sign-up, site photography and participation in lucky draw / survey / event / activity, etc. 

1.2 Personal Data collected by us may include name, email address, contact number, residential address, date of birth, bank account / credit card information, photographs and images, and information of the products and services you have purchased from us. 

1.3 Where Personal Data of any third party are provided by you to us, you undertake to obtain the consent of the third party to our collection, use and/or disclosure of those Personal Data in accordance with our Privacy policy. We reserve the right to request for the verification of such consent where required. 

2 Use of Your Personal Data 

2.1 By interacting with us and submitting information to us, or signing up for any products or services offered by us, you agree and consent to us for collecting, using, and disclosing such Personal Data in the manner set forth in our Privacy policy. 

2.2 We may collect and use your Personal Data for the following purposes: 

  • To provide the products and / or services you have purchased; 
  • To assist you with your enquiries; 
  • To process payments for your purchases; 
  • To improve customer service; 
  • To conduct statistical analysis and research including building analytical solutions; 
  • To keep you updated of our future offers / promotions and events; and 
  • To comply with applicable laws and regulations 

 

3 Updating You of Our Offers / Promotions 

3.1 You may be contacted via email, text message or voice call, to be informed of our latest offers or promotions. 

3.2 You may also receive non-marketing messages such as surveys, customer-service notices and other service related notices. 

4 Disclosure of Your Personal Data 

4.1 We may/may not disclose your Personal Data to the following organizations for the purposes mentioned above: 

  • Financial institutions including credit card companies and their service providers; 
  • Business partners; 
  • Agents, contractors, data intermediaries or third party service providers; 
  • Professional advisor such as legal advisers, auditors; and 
  • Regulators or other government bodies as required by law. 

5 Use of Cookies 

5.1 We may use cookies on our websites to record session information, collect visit and access details to our web pages that enable us to continue to improve our services and provide better and useful features to our website users. 

5.2 Should you wish to disable the cookies associated with these technologies you may do so by changing the settings on your browser. However, please note that this may affect the functionality of the website(s). 

5.3 We are not responsible for the Personal Data policies (including Personal Data protection and cookies), content or security of any third party websites linked to our websites. 

6 Protection of Your Personal Data 

6.1 We maintain appropriate security safeguards and practices to protect your Personal Data from accidental loss, misuse or destruction, in accordance with the applicable laws. 

7 Accuracy of Your Personal Data 

7.1 We take all reasonable measures to ensure that your Personal Data remains accurate, complete and up-to-date. Please keep us informed when there are any changes to your Personal Data. 

 

 

8 Storage and Retention of Personal Data 

8.1 We will delete, as reasonably possible, or otherwise anonymize any Personal Data in the event that the Personal Data is not required for any reasonable business or legal purposes, according to our data retention policies. 

10 Minors 

10.1 We cannot distinguish the age of persons accessing our websites. If a minor (according to applicable laws) has provided us with Personal Data without parental or guardian consent, the parent or guardian should contact us to inform us and we shall restrict any collection, use or disclosure of that personal data. 

11 Contacting Us 

11.1 If you have any questions about our Personal Data protection policy or practices or wish to withdraw your consent to any use or disclosure of any Personal Data provided to us, you can write to us. 

12 Policy Updates 

12.1 We may update our Privacy Policy at any time without prior notice in response to changes to applicable laws or our practices. You are advised to check our Privacy Policy on this page regularly. 

13 Governing Law 

13.1 This Policy is governed by and shall be constructed in accordance with the laws of Singapore. 

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DeCraftsmen Company Policy 

This policy sets out on the basis which we may collect and use the personal data provided in accordance with the Personal Data Protection Act (“PDPA”). This applies to personal data in our possession or under our control, including personal data in the possession of companies which we have engaged to collect, use, disclose or process personal data for our purposes. 

General 

We generally do not collect your personal data unless it is provided voluntarily for the sole purpose of fulfilling our obligations to you. Consent will be requested before collection of any additional personal data and before using the personal data for a purpose which has not been notified to you (except where permitted or authorized by law). We may collect and use personal data to provide you with products or services, to bill you for products and services you request, to market products and services which we think may be of interest to you, or to communicate with you for other purposes which are evident from the circumstances or about which we inform you when we collect personal data from you. 

What is collected 

Depending on the nature of interaction with us, the following information may be collected from you: 

1) Name 

2) Contact information such as phone number, address, email address 

3) Floor Plans 

4) Visual media such as photographs / videos 

5) Financial information such as credit card number or bank account information 

How it is being collected 

Collection of personal data from you may come from the following scenarios: 

1) responding to, handling, and processing enquiries, requests, applications, purchases, sales, complaints, and feedback from you; 

2) direct communication with us (either by phone, email, website or via our sales rep) for provision of information and services; 

3) managing your relationship with us; 

4) processing payment or credit card information; 

5) any survey or promotions on our social media or website; 

6) any other purposes for which you have provided the information and given the consent 

How the data would be used 

We may disclose your personal data: 

(a) where such disclosure is required for performing obligations in the course of or in connection with our provision of the goods or services requested by you; or 

(b) to third party service providers we have engaged to perform our obligations to you in connection with our provision of the goods or services requested by you. 

The purposes listed in the above clauses may continue to apply even in situations where your relationship with us (for example, pursuant to a contract) has been terminated or altered in any way, for a reasonable period thereafter (including, where applicable, a period to enable us to enforce our rights under any contract with you). 

We only retain personal data for so long as it is necessary. Data may be archived as long as the purpose for which the data was used still exists. We will cease to retain your personal data, or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purpose for which the personal data was collected, and is no longer necessary for legal or business purposes. 

We do not share or distribute any of the data collected to any third party companies, other than the relevant contact person, staff of the company or third party service providers. 

You should be aware, however, that no method of transmission over the Internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures. 

Cookies 

We do not use cookies for tracking purposes. 

A cookie is a small file of letters and number sent to your browser and stored on your hard disk drive of your computer. Cookies do not cause damage to your computer. You can change your browser settings to notify you each time a cookie is being sent, or you can choose to turn off all cookies. If you turn cookies off, some of the features that make your site experience more efficient may not function properly. 

When you want to withdraw your consent 

The consent that you provide for the collection, use and disclosure of your personal data will remain valid until such time it is being withdrawn by you in writing. You may withdraw consent and request us to stop using and /or disclosing your personal data for any or all of the purposes listed above by submitting your request in writing or via email at the contact details provided below. Upon receipt of your written request to withdraw your consent, we may require reasonable time (depending on the complexity of the request and its impact on our relationship with you) for your request to be processed and for us to notify you of the consequences of us acceding to the same, including any legal consequences which may affect your rights and liabilities to us. In general, we shall seek to process your request within ten (10) business days of receiving it. 

Whilst we respect your decision to withdraw your consent, please note that depending on the nature and scope of your request, we may not be in a position to continue providing our goods or services to you and we shall, in such circumstances, notify you before completing the processing of your request. Should you decide to cancel your withdrawal of consent, please inform us in writing. 

Please note that withdrawing consent does not affect our right to continue to collect, use and disclose personal data where such collection, use and disclose without consent is permitted or required under applicable laws. 

This policy applies in conjunction with any other notices, contractual clauses and consent clauses that apply in relation to the collection, use and disclosure of your personal data by us. 

We may use your personal data in direct marketing (i.e. offering or advertising products or services by sending the relevant information directly to you). We would require your consent specifically for this purpose and you may opt out any time. For the purpose of this clause: 

(a) the personal data that may be used in direct marketing are those that you provide to us or we collect from you; 

(b) the type of services or products that may be offered or advertised will be our product or services; 

(c) the relevant information may be sent to you by email; 

(d) you may opt out any time by emailing to marketing@DeCraftsmencompany@gmail.com We will cease to send you marketing information without charge. 

Changes to our privacy policy 

We may amend this policy from time to time by posting the updated policy on our website. By continuing to use our website after the changes come into effect means that you agree to be bound by the revised policy. 

Contact us 

If you have any questions, comments or requests regarding personal data, please address them to DeCraftsmencompany@gmail.com